Airports Paris Transfers
AGENCY TERMS & CONDITIONS
For all Transport Arrangements, your contract will be with the supplier of the arrangements in question (the “Supplier/Principal”).
By making a booking with us, the first named person on the booking agrees on behalf of all persons detailed on the booking that he/she:
- Has read these Agency Terms & Conditions and agrees to be bound by them;
- Consents to our use of personal data in accordance with our Privacy Policy and is authorized on behalf of all persons named on the booking to disclose their personal details to us, including, where applicable, special categories of data (such as health conditions or disabilities);
- Is over 18 years of age;
- Accepts financial responsibility for the payment of the booking on behalf of all persons detailed on the booking.
1. Contract
When making your booking, we will arrange for you to enter into a contract with the applicable Supplier/Principal (i.e., the transport provider) of the Transport Arrangements, as specified on your e-ticket. As an agent, we accept no responsibility for the acts or omissions of the Supplier/Principal or for the services provided by them.
Your booking with us is subject to these Agency Terms & Conditions and the specific terms and conditions of the relevant Supplier/Principal(s) you contract with, which you are advised to read carefully. The Supplier/Principal’s booking conditions may limit and/or exclude their liability to you. Please ask us for copies of these if you do not have them.
Your booking is confirmed and a contract between you and the Supplier/Principal will exist when we send you a confirmation on their behalf. We are entitled, on behalf of the Supplier/Principal, to refuse any order placed by you. We do not guarantee the successful allocation of a Supplier/Principal to every booking request. In the unlikely event that we are unable to allocate a Supplier/Principal, we will notify you as soon as possible by email.
2. Liability
We accept no liability in relation to any contract you enter into, or for any Transport Arrangements or other services you purchase, or for the acts or omissions of any supplier or other party involved in the arrangements.
3. Booking
You must check all the details you provide to us at the time of booking to ensure their accuracy, including pick-up information. Once you have confirmed these details, we will proceed with the booking confirmation with the Supplier/Principal.
Please check that all names, dates, and timings are correct upon receipt of your documents and advise us of any errors immediately. Any changes resulting from your error may incur additional charges.
The booking information you provide will be shared only with the relevant Supplier/Principal and other necessary parties for the provision of your Transport Arrangements. This may include legal authorities if required. By making this booking, you consent to this information being shared with the necessary entities.
4. Payment
To confirm your Transport Arrangements, you must either pay in full at the time of booking or, where applicable, commit to paying the driver directly. If you choose to pay the driver, ensure you have the correct cash amount available in the local currency unless otherwise stated in your confirmation email.
If full payment is not received when required, we will notify the Supplier/Principal, who may cancel your booking and charge cancellation fees as per their terms.
Please note that credit/debit card processing fees (1.4% – 2.9%) charged by our payment processor Stripe.com are non-refundable in case of cancellation.
5. Prices
We reserve the right to amend advertised prices at any time and correct errors in both advertised and confirmed prices.
6. Special Requests
If you have any special requests (e.g., child seats), please let us know at the time of booking. We will pass them on to the Supplier/Principal, but we cannot guarantee they will be met.
7. Changes and Cancellations by You
To cancel your reservation, simply send an email to our contact address or reach out to us via our WhatsApp number provided in your confirmation email.
Cancellations are completely free if made at least 24 hours before the scheduled pick-up time.
After this period, no refunds can be issued, and you will be fully charged for the service. No other cancellation methods (including any website cancellation section) will be processed.
Please ensure that you receive a written confirmation of your cancellation request.
8. Changes and Cancellations by the Supplier/Principal
If the Supplier/Principal makes a significant change or cancels your booking, we will notify you as soon as possible and liaise with them regarding alternative arrangements. However, we have no further liability.
9. Responsibility for Your Booking
Your contract is with the Supplier/Principal, and their booking conditions apply. As an agent, we do not accept responsibility for the provision of Transport Arrangements. Our responsibility is limited to making the booking in accordance with your instructions.
In the event we are found liable, our maximum liability is limited to twice the commission we earn on your booking.
10. Complaints
For complaints related to Transport Arrangements, you must contact the Supplier/Principal directly. Complaints must be submitted within 28 days of using the service.
For complaints about our booking service, please contact us directly via email or WhatsApp.
11. Law and Jurisdiction
These Agency Terms & Conditions are governed by English law, and disputes fall under the jurisdiction of English and Welsh courts, except for residents of Scotland or Northern Ireland, who may bring proceedings in their local court.
12. Vehicle Descriptions and Standards
Descriptions and images provided are for guidance only. Actual vehicle make and model may differ.
13. Journey Times
Journey times are estimates and may vary due to factors like traffic, weather, or road conditions. Plan accordingly.
14. Documentation & Information
All information provided on our website or issued by us is on behalf of the Supplier/Principal and is subject to availability. If you need further details, please contact us.